- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Not many places my area that I can trust to diagnose and repair my 2009 Volvo. I’ve wasted so much money at automotive shops that didn't know what they were doing. Now I drive all the way from Colonial Beach to Woodard just to have my oil changed. I also come here for all other minor and major repairs. I can trust them, they are always professional, courteous and they don’t price gouge.
I had a couple of concerns about my daughter's Rogue when I drove it last week so she took it to Woodard. They gave an honest assessment about the brakes, tires, AC and even a bad USB port but did not recommend any repairs at this time. That was welcome news. We'll be back when those repairs are needed!