Skip to main content

Best Auto Repair, Fredericksburg

CONTACT US

You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about Woodard Automotive:

reviewicon
02/09/2024

There are not enough stars on the scale to coincide with how elated I am with the level of service and overall satisfying experience I received on my first visit to Woodard! (This review is lengthy, but I wanted to show the huge difference between my experience with the dealer and Woodard Automotive.) I recently purchased a Certified Preowned (CPO) Land Rover (LR)... but had feelings of buyer's remorse -- especially after leaving Land Rover's service department. There was a rattling sound in my dashboard. After a 2-3 minute drive with a mechanic, and without popping the hood, LR told me that I would have to leave the vehicle because the "entire dashboard would have to be disassembled". The service adviser claimed that finding the cause of rattles is "tricky". He implied that it is so labor-intensive that it would take an unknown number of hours to "TRY to fix the problem..."; "there's no guarantee that it could be fixed...", and "the problem could even get worse... because you never know about rattles". (Imagine, purchasing a CPO vehicle, under warranty, but non-mechanical, non-electrical issues like "rattles" are not included in coverage.) As if their initial display of incompetence wasn't enough, the service adviser stopped me as I was getting into my vehicle and added - "...the other option is to wait until something worse happens in the dash... then Land Rover would cover it." I'm almost sure LR wouldn't take too kindly to that advice. (lol) And, why would he think I'd feel comfortable driving a vehicle that could potentially get worse, or leave me stranded somewhere -- primarily because I took the insane advice to ignore the rattle. (SMH) Their incompetence/fumbling blindly, hoping to get lucky and find the problem, would have cost me $246/hr. It took Woodard's owners, Andy, Lori, and a stethoscope (fondly called Dr. Andy) (smile) MINUTES to pinpoint the problem! I assume the mistake was probably made during the 165-point CPO inspection. (SMH) Needless to say, after leaving Woodard, I didn't even grant LR the courtesy of canceling my appointment. No call, no show is what they deserved. If Woodard accepts Land Rover's warranty and vice versa - I would breathe a sigh of relief, because I do NOT want to return to the dealer -- not even for repairs that are covered under the warranty. These days, it is virtually impossible to find a great master mechanic who can be trusted - in addition to a well-equipped facility to meet the demands of services needed to repair high-tech/late model vehicles. Woodard encompasses all of it! I thank God that I was led to Woodard's website. They are welcoming, personable, professional, and most of all competent and highly experienced! THANK YOU, THANK YOU, THANK YOU!!



reviewicon
12/20/2023

(Translated by Google) Excellent (Original) Excelente



reviewicon
10/16/2023

Absolutely love Lori and her team at Woodard automotive. Been taking my vehicles to her for the past three years. Best service I can ask for!



10/05/2023

They're great! They repaired my Audi in a day. Customer service at its best!



reviewicon
09/25/2023

The owner is very sweet. And they are very quick getting back to you.



reviewicon
09/11/2023

Absolutely excellent. Had previously taken my car in to have the codes read at several places, then took it to the dealer where I bought it in January for an estimate for repair. I did not agree with them about the problem. So glad I took my car to Woodard. They found a service bulletin and correctly diagnosed my vehicles problem. They were polite, courteous and repaired my car in timely fashion. Will definitely return to them for any future repair work.



reviewicon
08/29/2023

This auto shop saved our bacon! My husband and I were halfway into a 2 hour drive - towing a boat [in the rain with 2 dogs in the car]. When we stopped at Arbys, we noticed one of the trailer brakes had frozen up and was smoking! A 7-11 clerk and a tire shop finally directed us to Woodward. The shop owner immediately, jacked it up, analyzed the problem and made it safe to go back on the highway. He didn't charge for his effort and even refused a tip!! [...saying he does not normally work on trailers]. The world should have more people like this. Thank you - thank you - thank you!!!!



reviewicon
08/29/2023

I was recommended to go here by a shop I like that does tires. They have great customer service, good prices, and seem like genuine honest people. I'm going to keep taking my car here when it needs inspections or work. I definitely recommend them.



reviewicon
08/24/2023

My work vehicle broke down on 95 near their shop (I was about 50 miles away from home). I called to see if they could take a look and thankfully they were able to fit me in. Work was diagnosed and they had me back on the road very quickly. I highly recommend this shop.



08/22/2023

Absolutely wonderful people!! Our car lost its brakes on the way to Tampa, Florida and they were able to get us in and fix up our car in one night. Amazing staff and very thankful for such an amazing experience! Thank you guys! Enjoy the blue moons on us ;)



08/07/2023

Took my 2011 F150 that I just bought in due to suspension noises and a rolling noise that sounded like it was coming from the bed. They found the hidden rolling noise, but couldn't find the suspension noise when they test drove it, so they inspected my suspension instead and confirmed it was still structurally safe despite any noises that may occur. Best part is, they didn't charge a dime because they said no real work was done! The honesty is hard to come by nowadays, would definitely recommend them to a friend.



04/01/2023

I got an inspection and an oil change this time. Also, had a rear wheel bearing and assembly replaced. Amazing place, nice people, great work! Highly recommend!!!



reviewicon
03/20/2023

Greatest repair shop in existence.



reviewicon
03/01/2023

This is a very good repair shop. Great customer service, repairs are very reasonable. I have been recommending this shop to family and friends.



02/28/2023

They are the best! I left a towing company who destroyed my transfer case and I was driving when my car started smoking. Stopped here ASAP and they immediately lifted it and diagnosed the exact issue. Reasonably priced and the mechanic that worked with me was amazing and explained everything thoroughly. Whether routine maintenance or an emergency like mine, highly suggest them! Great experience and service overall.



02/15/2023

Fantastic service. They are very honest and prompt with their repairs. When I take my vehicles here for inspections, I don't feel like they are trying to nickel and dime me like I do at a lot of other places.



reviewicon
12/29/2022

Fair place



09/14/2022

I'm moving back to NH from FL this wk & driving. Van started vibrating when going abt 60 mph. Overnight stop in VA. Gave them a call. Lori was so kind, friendly & helpful. I brought the van in & they fixed a very badly worn tire (yes, I had the van checked before leaving). I'm grateful beyond words that they were able to help during this emergency & very stressful situation. They were also very professional & thorough. They showed me the damages & explained to me what was done. They went above & beyond. I highly recommend them.



reviewicon
07/12/2022

Good



reviewicon
06/02/2022

Repaired and replaced wheel studs and lug nuts. Placed a new tire on my truck.



05/09/2022

In traveling from Brooklyn NY to Greensboro, NC, my son & I found ourselves with car trouble on I-95. We found this shop after much research and reading reviews for mechanics in the area. Initially, we were towed to the nearby Honda dealer as they were the only auto shop opened at the time. They quoted me a price of $2200, and maybe even more once they opened my engine, to fix my car. They did not have the part, which gave me time to get a 2nd opinion on the next day (we had to spend the night in VA). Thank God for that. I did my research of mechanics in the area, and Woodard had the best reviews. This is what led me to them. Still optimistic as to the legitimacy of the reviews, as they were all great. Well, this is another GREAT review! I would give them 10 stars, but the max is 5. I found them to be very pleasant, trustworthy, and just the best auto shop I've ever had to use. Wish I could talk them into re-locating to NY. In my experience, when mechanics can't find anything wrong, they make up something, selling you stuff that does not fix your problem (the Honda dealer). If Woodard can't find a problem, they charge you nothing. I could not believe this as most mechanics charge you just to raise your hood. To Andy & Lori at Woodard, I say thank you so much for your great service and your honesty. To anyone who lives in the area or traveling through, and looking for a great & honest mechanic, I highly recommend Woodard Automotive in Fredericksburg, VA. And just so you know, Andy did find my problem. But because it was so small (won't go into those details, review would be too long), my cost at this shop was still $0.



reviewicon
03/19/2022

First off, I'm always cautious about businesses with super high review ratings. However, I went with this establishment because it was the closest to me. I wasn't disappointed at all. Having your vehicle break down and needing repairs/maintenance can be stressful. Finding an honest and reasonable mechanic shop is another type of stress. Luckily, Woodard Automotive was an affordable and professional business. They got my car in quickly and out in no time. Always the receptionist was friendly and kept me up to date on the whole process. The only thing I didn't like was that they recommended an expensive tow truck company. Overall, great company.



reviewicon
03/19/2022

Our car unexpectedly broke down and Woodard Automotive happened to be just down the road. We were shocked at how kind, quickly, and expertly they resolved the issue. This has been the best experience I've had at a mechanic in my life. They're exceptional.



reviewicon
03/18/2022

Fixed my car that broke down and easy to work with



reviewicon
03/10/2022

This shop has been amazing! I greatly appreciate their honesty and integrity in every interaction I've had with them. You can tell the owner's care about running a high quality shop and doing what's best for their customers. I can't recommend them highly enough! A mechanic you can trust is invaluable and I'm so happy I found Woodard



reviewicon
02/02/2022

Wonderful service and fair pricing. Laurie was great. Keeps you informed.



reviewicon
01/31/2022

Also professional and kind!



reviewicon
01/25/2022

Took care of an inspection in a pinch. Honest, knowledgeable staff. Made a return customer out of me.



reviewicon
11/23/2021

Super friendly service and fast results. Be sure to pet the two doggos up front! They?re adorable!!



reviewicon
11/05/2021

Great people and fast, complete, and top notch service.



reviewicon
11/03/2021

Driving north on I95 and had some car trouble and pulled into Woodard Automotive. Was helped quickly and with great service. They even brought me into the shop to explain what went wrong. Great people running a fantasic shop. They have my business for life.



reviewicon
10/19/2021

Fantastic mechanics. It's rare to see mechanics this honest. If you have a Toyota, go to this shop. They'll take care of you.



reviewicon
10/13/2021

This place is very fair and reliable. Great owner and mechanic crew.



reviewicon
09/13/2021

Excellent, excellent service and prices. Andy and crew are absolutely awesome.



reviewicon
09/03/2021

My new go to. Honest, clean and efficient!



reviewicon
08/17/2021

Took care of an inspection in a pinch. Honest, knowledgable staff. Made a return customer out of me.



reviewicon
07/26/2021

Wonderful place, great.



reviewicon
07/03/2021

Owners are very nice & they do good work with reasonable prices.



reviewicon
07/02/2021

Honest mechanics! Fair prices



reviewicon
06/04/2021

Quick, professional service that won't break the bank. Get what you need done right!



reviewicon
05/23/2021

Lori, Andy, Brayden & Denver Are top notch. I had some work done to my 1962 Cadillac convertible, PERFECT! A place that can be trusted for work, reliability and professionalism



reviewicon
04/28/2021

This is by far the best automobile repair shop I have ever been to. The owner is fabulous and involved and the mechanic crew was clean, organized and knowledgeable. Very comprehensive to a suspension and alignment issue on my Jeep Wrangler. I will be back for all my unsolvable issues and for the oil changes and preventive maintenance on my vehicles.



reviewicon
04/06/2021

A pleasure working with this shop. Very friendly, quick and professional.



reviewicon
03/30/2021

Lory is great and is always very welcoming Takes great care if our cars



reviewicon
03/25/2021

Very professional and very reliable. Been with them a long time and 100% satisfied!!



03/01/2021

He's wrenched on several of my vehicles and done me right every time!


reviewicon
02/23/2021

I'm not from here and this is the first time I've been to Woodard Automotive. If you are from this area or from out of town I would recommend this Auto repair shop. I met Lori and dealt with her. I found her to be very understanding. Trust me, I was in a bad spot. I was worried the repairs would be more than the value of my vehicle. I no longer have that problem and now have new front rotors and front brake pads. I don't believe I would have gotten any better and possibly not as good a price and service from my hometown of 30+ years. Thank you Woodard Automotive. You got an old stranger out of a serious jam. It was wonderful to see that in today's new and different world there are some honest, kind and hard working business people still around. Again to Lori and Woodard Automotive Thank you



reviewicon
02/13/2021

Andy installed an Eaton TrueTrac in my 2017 Ford Transit XLT350 van. I couldn't be happier with the quality of work, the customer interaction, the timeliness of the work, and how I was kept completely informed of how the work was progressing. There are numerous details about this install that must be done correctly. I was aware of them before I inquired if Woodward Automotive could to the work. In my initial conversation with Andy, he mentioned all of these details without any prompting from me. When I got my van back, the differential was totally quiet. This was one indication to me that the install was done correctly. I had read in a Ford Transit user forum about other experiences having an Eaton TrueTrac installed who didn't have as positive experience with their install as I did with mine. Some had done the install themselves and some had it done at their local shop. The result I received from Andy and Woodward Automotive couldn't have been better. It says to me that you can have them do whatever work you need done and you will end up being satisfied with the result.



reviewicon
02/05/2021

I recently moved to Fredericksburg VA and this shop is AMAZING!! Lori and Andy are the best! Super friendly & professional! Very TRUSTWORTHY shop. I have used places in the past who tried to scam me. This shop is as honest and nice as they come. Andy even personally has talked to my dad on phone to explain diagnosis/repair etc.! I would highly recommend this shop to anyone!!!



reviewicon
02/04/2021

Honest folks



reviewicon
02/04/2021

Top notch family team, over 35yrs of professional Automotive repair, brutally honest and fair market pricing... when I don't want worry, I take all my vehicles there! "You won't be disappointed"!



reviewicon
01/26/2021

This place is great, the mechanics are incredible and very trustworthy. Im very sketchy about people who work on my car but these guys are definitely 5 star worthy. Also the doggy and lady up front are so kind and extremely welcoming. Thank you all so much.



reviewicon
01/23/2021

Very friendly people!



reviewiconHonest Assessment
Car & Truck Care
01/19/2021

They are very friendly folks, and were able to squeeze us in at the last minute. They gave us a fair and honest assessment and price for our issue. And the cute dog in the office was a bonus!


reviewicon
01/15/2021

Awesome place to get my vehicle worked on



reviewicon
12/14/2020

I have had oil changes, inspections, and wheel alignments completed at Woodard Automotive, and they are always fair and professional. I recently purchased new tires and was told that my vehicle's rear brakes needed to be replaced. I contacted Woodard's and dropped my car off, expecting to have the vehicle brakes replaced. I got a call from Lori, who stated that the front and rear brakes were inspected and did not need to be replaced. Lori also explained to me the amount of available brake life left on the front and rear pads. I always admired their professionalism, but I now admire their honesty too! I WILL be going back and spreading the word about Woodard Automotive.



reviewicon
12/09/2020

Andy and Lori are the best!



12/08/2020

ONCE AGAIN, Woodard made a way out of no way. Thank you so much to Woodard Automotive for doing a great job and getting me back on the road. You are awesome. Thank you for everything you do. Have a safe and blessed holiday.



reviewicon
11/30/2020

Great place! I own a Saab and couldn't find a shop willing to take it on and they did! They figured out one major problem that two other shops couldn't figure out and when unexpected problems arose I was promptly called and had all options discussed with me. Their prices are fair and the staff was friendly and knowledgeable. Will definitely be taking my car and my wife's car there in the future.



reviewicon
11/23/2020

I have used Woodard Automotive many times; in fact, I drive from the Holly Grove area in Louisa County - about an hour drive - just to come here and I will continue. Today I had a State Inspection done and I asked them to check for a blown fuse for the cigarette lighter/accessory port, which they did and replaced for no charge! Andy and his wife Lori run this shop and are not only incredibly nice folks, they are honest as the day is long. An honest mechanic is often hard to find and as a woman, I have been bamboozelled more than once by mechanics who bet on the fact that I did not know anything about cars to wring a few (or many!) extra dollars out of me, but I know that won't happen at Woodards!



reviewicon
11/19/2020

Went here to get an auto inspection. They were fast and professional! Will definitely consider them for our future automotive needs.



reviewicon
11/05/2020

Made 2 visits to Woodard and both times I was worked into a busy schedule and received professional work in a timely manner, I won't hesitate to say I'm a satisfied customer and Woodard AUTOMOTIVE will be taking care of my vehicle maintenance during my stay in Virginia!!



reviewicon
11/04/2020

This place is amazing. I've gone three times so far and each time I'm blown away by the professionalism, quality and price offered. This is a place that has earned my lifelong business. Would glowingly recommend!



reviewicon
11/02/2020

I'm going to leave out all the lengthy details. Don't go anywhere else with your vehicle. Andy & Lori who own this incredible company offer professionalism, honesty, value (1/2 price of a local FORD dealership), warranties, friendliness, expertise, timely work, thankfulness and much more. They do business the old fashion way. They treat each individual as if it was their only customer. WOW. Tomorrow is election day, I vote for WOODARD. Zero risk. A sure bet. No nightmares. No surprises. No guesswork. No worries. KENNY DOWN



reviewicon
10/19/2020

Excellent team, honest, affordable. Highly recommend.



reviewicon
10/07/2020

Great service and people. I have used Woodard for my F350 after others failed to understand my diesel truck. I am embarrassed I fail to be able to list their names even though they recognize me and my truck. Today they gave the extra effort when I showed up at their time of closing. The mechanic identified the foul noise was my bearings and stayed late to repair my truck. Awesome people. Their manager (lady at the front desk) is very on top of things since it was her suggestions with prior repairs to replace the Ford lock out hubs with a better brand which saved me now. She had also advised with a prior break repair higher performance rotor's which again saved me today. Smart lady - very intelligent. Repair costs where much less than if I had used Pervis Ford which had not been able to offer the upgrades. Awesome people!!



reviewicon
10/02/2020

You won't find more honest mechanics! I just moved to another city and I wish I could still take my vehicles to them. The owners are wonderful people, and great to chat with. I appreciate all you guys did for me! I'll still refer any friends in Fredericksburg there in a heartbeat!



reviewicon
09/29/2020

Highly recommend. Extremely trust worthy and reasonably priced.



reviewicon
09/22/2020

Woodard Automotive customer service is exceptional. They go out of their way to provide reasonable prices, transportation within reason, and in some cases free use of a vehicle. Oh, they do great work!



reviewiconHonest & Friendly
09/22/2020

The owners and employees are honest and friendly. They do not try to talk you into services that are not needed.


reviewicon
08/29/2020

The very best service. Honest, reliable, friendly, and always helpful.



reviewicon
08/23/2020

Great place! I own a Saab and couldn't find a shop willing to take it on and they did! They figured out one major problem that two other shops couldn't figure out and when unexpected problems arose I was promptly called and had all options discussed with me. Their prices are fair and the staff was friendly and knowledgeable. Will definitely be taking my car and my wife's car there in the future.



reviewicon
08/01/2020

Nothing but great things from Woodard! Will definitely be coming back if I need more work. The best customer service I've seen in a long time.



reviewicon
07/31/2020

Y'all have never been anything shy of amazing when it comes to quality work at great prices. We appreciate every bit of it! Hopefully y'all won't see the Chevys for a while now. Hahaha.


reviewicon
07/28/2020

Went in thinking I was about to spend close to $1000, left spending $65. Fantastic, honest people.



reviewicon
07/24/2020

We had a highway emergency minutes before closing time, and the crew at Woodard graciously stayed around on a Friday to help us get back on the road! THANK YOU for being kind, generous, and going above and beyond for out of town strangers!



reviewicon
07/24/2020

Great experience going to Woodard for my state inspection! First time using them and they were very helpful over the phone prior to dropping off my car and were able to finish the inspection in short amount of time and at a really affordable rate. Thanks so much!



reviewicon
06/30/2020

We broke down on our way to NJ from Florida. These folks diagnosed and repaired the vehicle the very same day. They are a breath of fresh air in the auto repair business. Thank you so much Laurie! We made it home. God bless!! John & Colleen



reviewicon
06/19/2020

By far the best run shop I have been to. Inside the waiting area is clean, well decorated, smells great. Laurie ( sp) I think her name is- makes you feel like family. My kids were very comfortable there. The techs are great, knowledgeable- quality work. I will be bringing all my cars here. They go above and beyond, literally!! Couldn't have done it better if I worked there myself! High standards, it was a great experience. Thank you guys so much!!!!!



reviewicon
06/02/2020

Great service mhm



reviewicon
05/26/2020

Nice people. Fast and courteous.



reviewicon
05/16/2020

I was stranded on I 95 and towed to Woodard Automotive......what an awesome experience....very clean (reminded me of Fast and Loud).....excellent staff......very accomadating....would reccomend this place to anyone



reviewicon
05/12/2020

I love this place they treat you like royalty and really mean it



03/31/2020

I have never dealt with another repair shop as customer oriented as Woodard's. Our truck needed an inspection and some minor adjustments to the emergency brake which Andy took care of immediately. The owners and employees treat you like family. They are very warm, welcoming and friendly. A lot of repair shops will try to take advantage of female customers. I can honestly say this is not the case here. I am perfectly comfortable taking my vehicles to Woodard's or calling to ask any questions I may have.



reviewicon
02/29/2020

From the time I dropped my vehicle off I was updated every step of the way. I was quoted over $3000.00 by a franchise shop for repairs that was done by Woodard auto for a 1/3 of that quote. Very professional and friendly service. I found a new go to mechanic for all my vehicles !



reviewicon
02/21/2020

Totally recommend this place, my family and I were traveling down south and our vehicle was overheating. they diagnosed the problem and topped off coolant with no charge. Very honest. Thank you again for the great service.



reviewicon
02/19/2020

The people at Woodard's are very kind people.


reviewicon
02/05/2020

Absolutely 10/10 recommend! Super fair pricing, and they were able to work BOTH of our vehicles in last minute to get them ready for holiday traveling at a price that was well below the competitor pricing. They went above and beyond making sure our family was ready for safe travels.


reviewicon
02/04/2020

Quick and easy service for walk in. Thank you.



reviewicon
01/26/2020

Excellent work, done quickly, at reasonable cost. I had a check engine light on and when I had the codes read by someone else it sounded really bad. The Woodard team diagnosed my problem, recommended a simple fix, made the repair and I was on my way.



reviewicon
01/22/2020

Another great experience !



reviewicon
01/12/2020

Absolutely the best repair shop in town!



reviewicon
01/09/2020

Im a single father of two toddlers moving from Maryland to South Carolina and then my truck breaks down. Im on the side of the road crushed! I google a close by shop, motel, tow service which lands me here at Woodard. They got me a deal on the tow and found the problem at a really great price. I honestly thank God for this place! Really friendly service...



reviewicon
01/03/2020

Great service!



reviewicon
12/13/2019

GREAT people and even better mechanics! Thank you for taking care of me after I was mistreated and misquoted by another local shop!!


reviewicon
12/12/2019

Excellent service, reasonable repairs.



reviewicon
11/13/2019

I own a dealership around the corner and we use Woodard for service and inspection. Class A Operation!



reviewicon
11/11/2019

Woodard has been our go to automotive shop since we moved to Fredericksburg 10 years ago. Honest and friendly. I tell everyone to take their vehicle to Woodard.



reviewicon

Andy and his crew take excellent care of my family's vehicles, I hear from other folks on the great work they do.


reviewicon

The best mechanics in Fredericksburg. I go here for oil changes, tire rotations, inspection- everything. Customer service with Laurie is awesome and they really work with you. Would never go anywhere else!


reviewicon
10/08/2019

Best service I ever got from a mechanic. Andy knows his stuff and caught issues with my car that even the dealership didn't catch. To add to it, I work weird hours for work and the shop works with you. Today I was getting a sensor replaced and they drove my car to my home when finished saving me from walking or booking a taxi. Can't ask for better service.



reviewicon
09/23/2019

First time customer based off the good reviews I had read. I was very pleased with their quick diagnosis and repair of my car! I also like how their property seems well kept up, clean, and not overly crowded. I felt comfortable dropping off my car in the evening after they had closed. I will be returning!



reviewicon

Great shop, price, and mechanics, and office lady. They did the job perfect the 1st time and at a price well below the others I found. I have been there since my co-worker told me about them, and since then, I have turned other folks on to them; they are also quite pleased. Thanks for being honest and legit with me. It goes a long way.



reviewicon

Service is very good.



reviewicon

They were very friendly and informative. It didn't take very long at all. It was done in a timely fashion and was fairly priced.



reviewicon

My car broke down in their parking lot, quickly diagnosed it, gave me a loaner car, their customer service is top notch. I'll never use anyone else, the customer service makes all the difference.



reviewicon

They are very very friendly and you feel like you can trust them.



reviewicon

It was just very quick and easy and they were very helpful. I was in and out in a half hour.



reviewicon

Very friendly, honest.



reviewicon

They were very courteous and helpful and they call and let you know how long its gonna be and how much its going to cost. It cost exactly what they said. You don't see that any more.



reviewicon

I was in very quickly. All I had was an inspection and it took about 20 minutes then I was on my way. Everything was pretty straightforward and efficient.



reviewicon

It was my first time to the shop and I was extremely satisfied. I will be bringing my vehicle to them in the future.



reviewicon

Trustworthy mechanics. Friendly and knowledgeable service writer. The best wheel alignments I have ever gotten. This shop has a modern, high-end Hunter Hawkeye Elite alignment machine. Their alignments are so reasonably priced and they have always been right the first time, and I am incredibly picky. I am hard to please and I recommend this shop.



reviewicon

This was my second visit and just like the first it was fast and friendly. Local coupons drove me into the shop but customer service compiled me to review. I definitely recommend these guys. Usually when you walk into a shop for inspection they try to up sale services and repairs to offset having to do inspections. That's not the case here and I appreciate honest people.



reviewicon

Two days after my boyfriend and I started financing a car, the check engine light came on and our hearts sank. We couldn't take it back to the dealer because he had already told me twice over the phone it "wasn?t his responsibility anymore" and we were feeling very disheartened. We ended up taking it to Woodards, and it's like a brand new car. My boyfriend and I will be forever taking our little white Chevy back to Woodards for all of our car needs. Thank you guys so so much for being so transparent and fixing everything that was actually wrong with it. We don't know how to thank you. It sucks so much that the dealer sold us a broken car, but we're just so thankful to have found a trustworthy mechanic and very down to earth, caring people to trust our car with. If you need a mechanic and are in or around the Fredericksburg area - go here!!!



reviewicon

They're the finest mechanics I've come across in years. They're efficient, fast, professional and get this...Honest too. They were fair in their prices and being a single mother going through some rough times right now if my car were down right now I would've been done. In less than 2 hours my car was fixed. Thank you Laura and the crew. You're right. This was better then doughnuts. Have a blessed 2019.



reviewicon

Andy and Lori are great. Go here. I happened upon them after dealing with a check engine light for 6 months and several mechanics including the Dodge Dealership. No one could fix the problem. They assured me they could. They fixed it in a day. When the light came back on due to a non OEM part they took it right back in and installed an OEM part at no cost. I offered to pay them the difference in cost because they were only trying to save me money with the aftermarket part but they wouldn't accept it. They are honest, fair, and very reasonable.



reviewicon

I have worked with Andy and Lori in servicing my vehicles for years. Great customer service and honest answers to your vehicle needs. They will go the extra mile to locate hard to find parts while offering fair pricing!! All around great family run business!!



reviewicon

My husband and I have used Woodard's Automotive for at least 15 years now. We have found them the most honest and reliable automotive dealers around. When the new owners took over they proved to be the same. I want to be a patron of a business full of honesty, integrity and a friendly smile. And I know that if I took my auto to a dealership that it would cost me so much more and who knows if they did what they were supposed to do. Kudos to Woodard's Automotive!!



reviewicon

Very nice and honest people professional they know what they are doing.real down to earth folks.



reviewicon

Ideal location. Knowledgeable technicians, good service.



reviewicon

Andy and Lori have been taking care of our vehicles for years. I'm glad to have a place where I feel confident I'm going to get honest, competent and reliable service, and they stand behind their work. They also do a great job at trying to keep your costs to a minimum!



reviewicon

Wayne and Mike are some of the most honest and trustworthy guys I have ever run across in the automotive industry. While traveling from Florida I went in with what I thought was a major problem, they got me in right away, complex the repairs the same day and at a fraction of the cost I was anticipating.



reviewicon

They are great guys. Friendly and knowledgeable mechanics. And very fair on their prices.



reviewicon

Honest guys. Great and fast service. Thank you Wayne!



reviewicon

Wayne was wonderfull, it's the best experience from a mechanic shop iv ever had. traveling from Pensacola to Maryland and back, they took very good care of me! changed my starter in no time! thanx Wayne



reviewicon

Brought my classic Chevy pickup in for front end allignmt and received fantastic work & service!! Very pleased. Highly recommend this shop to everyone!!



reviewicon

Woodard takes the best care of my car! They are friendly, their prices were the same when I took my old beater car in as they are in my new pretty car. I don't feel that because I'm a female they take advantage of me or "find problems" that don't exist. They do exactly what I ask them to do every single time with a smile. They are exceptional. Highly Recommended. 5 years later, I have no desire to take my car anywhere else.



reviewicon

I took my car to Woodard's a couple weeks ago to get it inspected, and I called around noon to see if they could do it if I brought my car in at 4, which is the earliest I could get my car there (they typically stop doing inspections at 4). They said it shouldn't be a problem, and I was in and out within 10 minutes. I've never had a problem taking my car to Woodard's, and they are always very nice. I would recommend it to anyone!



reviewicon

Very helpful, professional, fair, and competent. Here's my story...I was visiting my daughter in Louisa VA to help her buy a used car. Since the Fredericksburg/Stafford area has many more car-buying options than Louisa, we concentrated our search there. I needed a mechanic to check out the cars we were considering, and quickly too, since I only had three days to complete this task. I choose Woodard based on limited but very positive Yelp reviews. We were treated like long-term customers even though my daughter lives an hour and a half away, and I have to travel by plane. I feel comfortable with the choice based on my confidence in Woodard's inspection. I strongly recommend them.



reviewicon

Had a Camaro that no one could find the problem and Woodard automotive took care of it.



reviewicon

A year ago, I happened to be staying nearby the shop and when a hose broke, had it towed there out of convenience. I have found the Woodard brothers to be honest, competent and reasonably priced. My vehicle is foreign, 18 years old and complicated, but they had no problem doing a mild restoration, getting it into good working order. The dealership failed it on state inspection for things that Woodard found to be unneeded -- even though they could have done it anyway and made extra money on me. I am now living 30 miles away and will continue to take it there as my #1 trusted source of excellent maint and repair.



reviewicon

They helped me out with inspection after their 4:30 deadline! They really helped me out! Thanks so much!



reviewicon

Wayne and Mike are the best!! Will continue taking my car there, everyone else tries to sell you stuff you don't need.




Partners

ASE Master Technician
ASE Blue Seal of Excellence Recognized Business
Federated Car Care Center
Federated Nationwide Warranty
Certified Auto Repair
RepairPal Certified
HawkEye Elite
BG Products
Interstate Batteries
ALL-DATA
Jasper
AAA Approved Auto Repair
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

There are not enough stars on the scale to coincide with how elated I am with the level of service and overall satisfying experience I received on my first visit to Woodard! (This review is lengthy, but I wanted to show the huge difference between my experience with the dealer and Woodard Automotive.) I recently purchased a Certified Preowned (CPO) Land Rover (LR)... but had feelings of buyer's remorse -- especially after leaving Land Rover's service department. There was a rattling sound in my dashboard. After a 2-3 minute drive with a mechanic, and without popping the hood, LR told me that I would have to leave the vehicle because the "entire dashboard would have to be disassembled". The service adviser claimed that finding the cause of rattles is "tricky". He implied that it is so labor-intensive that it would take an unknown number of hours to "TRY to fix the problem..."; "there's no guarantee that it could be fixed...", and "the problem could even get worse... because you never know about rattles". (Imagine, purchasing a CPO vehicle, under warranty, but non-mechanical, non-electrical issues like "rattles" are not included in coverage.) As if their initial display of incompetence wasn't enough, the service adviser stopped me as I was getting into my vehicle and added - "...the other option is to wait until something worse happens in the dash... then Land Rover would cover it." I'm almost sure LR wouldn't take too kindly to that advice. (lol) And, why would he think I'd feel comfortable driving a vehicle that could potentially get worse, or leave me stranded somewhere -- primarily because I took the insane advice to ignore the rattle. (SMH) Their incompetence/fumbling blindly, hoping to get lucky and find the problem, would have cost me $246/hr. It took Woodard's owners, Andy, Lori, and a stethoscope (fondly called Dr. Andy) (smile) MINUTES to pinpoint the problem! I assume the mistake was probably made during the 165-point CPO inspection. (SMH) Needless to say, after leaving Woodard, I didn't even grant LR the courtesy of canceling my appointment. No call, no show is what they deserved. If Woodard accepts Land Rover's warranty and vice versa - I would breathe a sigh of relief, because I do NOT want to return to the dealer -- not even for repairs that are covered under the warranty. These days, it is virtually impossible to find a great master mechanic who can be trusted - in addition to a well-equipped facility to meet the demands of services needed to repair high-tech/late model vehicles. Woodard encompasses all of it! I thank God that I was led to Woodard's website. They are welcoming, personable, professional, and most of all competent and highly experienced! THANK YOU, THANK YOU, THANK YOU!! quotes-image
, 02/09/2024
reviewicon
(Translated by Google) Excellent (Original) Excelentequotes-image
, 12/20/2023
reviewicon